PLC Schneider Law Firm

PLC Schneider Law Firm

Privacy Policy

Privacy Policy Overview

PLC Schneider Law Firm (Hoang Vina Legal Services) values your privacy and is committed to protecting your personal and business information. As the authorized legal distributor of Schneider products in the USA, confidentiality, adherence to the law, and trust are important in all of our relationships. This Privacy Policy describes how PLC Schneider Law Firm (Hoang Vina Legal Services) (hereafter referred to as “we,” “us,” or “our”) gathers, uses, stores, and protects information about you when you use our website (https://plcschneider.com/), receive our products or services, or otherwise communicate with our attorneys. By accessing our website or receiving our services, you agree to the following privacy practices.

About the PLC Schneider Law Firm (Hoang Vina Legal Services)

Hoang Vina Legal Services, doing business as PLC Schneider Law Firm, provides legal and technical consulting services focused on the integration and distribution of automated electrical equipment and compliance systems across the United States. The firm serves as a full-line supplier of automation and electrical products for residential, industrial, and regulatory markets. The team comprises attorneys and technologists dedicated to delivering superior products, legal compliance, and customer care. The address is 400 Madison Ave Fl 93, New York NY 10017, (934) 968-4882, [email protected].

Scope of this Privacy Policy

This Privacy Policy pertains to all personal and corporate data that PLC Schneider Law Firm (Hoang Vina Legal Services) collects through our website, telephone, email, in-person meetings, and any other permitted means of communication and gathering information. The collected data may be obtained from you (i.e., our clients, prospective clients, partners, suppliers, and website visitors). This Privacy Policy explains our policies on the collection, use, disclosure, storage, and protection of data in accordance with applicable United States privacy laws and industry standards.

Data We Collect

  • Identification Information: Includes name, address, email address, phone number, company name and details, job title, and identification information for compliance purposes as applicable.
  • Transactional Information: Encompasses product purchases, payments, invoices, certificates of insurance, and other legal documentation that may be requested or provided.
  • Technical Information: Pertains to your usage of our website, including IP address, browser type, device identifier, pages viewed on the website, online service usage times, and referring websites.
  • Communication Records: Consists of phone messages, emails, and correspondence from both parties via contact forms, emails, or in-person requests for quotes or proposals for services/products, legal consultations, or technical support.
  • Compliance and Regulatory Information: Includes records and documents necessary for adherence to applicable laws, product certification requests, requests for installation files, and regulatory filings.

How We Collect Data

  • Through you: When you fill out forms on our website, contact us via phone or email, request a quote or consultation, sign up for a promotional offer, or provide information when you transact with us.
  • Through technology: Via cookies, web beacons, and analytics that provide us with technical and usage data as you interact with our website.
  • From third parties: From business partners, regulatory bodies, and public sources, where authorized and permissible by law to facilitate services provided to you.
  • Through legal processes: Where it arises from a legal consultation, compliance review, or where documentation is required for regulatory and risk management purposes.

Purposes for Collecting and Using Data

  • Processing orders, payments, and product shipments
  • Providing legal and technical consultation, advice, and support relating to electrical and automation products and solutions
  • Verifying identity and regulatory compliance of equipment installation requirements and documentation
  • Responding to your inquiry, request for quote, and/or support requests
  • Managing your account and servicing you in connection with after-sale service
  • Improving our website, the products we market, and services we provide through search analysis
  • Providing you with updates, news, offers, and relevant knowledge through newsletters and legal blogs using electronic forms of communication
  • Complying with and meeting legal requirements or making appropriate disclosures and cooperating with relevant authorities as necessary under applicable laws or regulations

Legal Bases for Our Processing of Your Data

  • Performance of a contract: To provide you the products, services, and consultation that you request.
  • Legal Obligation: To comply with compliance and regulatory obligations related to U.S. electrical codes, equipment certification, and industry standards.
  • Legitimate Interests: To analyze and enhance our services, maintain site security, and handle customer relationship management.
  • Consent: Where consent is required by law, such as in the case of sending marketing communications to you, we will obtain your express consent and offer you a clear way to opt out.

Protection of Your Data

We take our responsibility to ensure the protection of your information very seriously. We utilize a variety of technical, administrative, and physical security control methods to prevent unauthorized or unlawful access, use, alteration, or loss of your information. These security control methods include:

  • Storing electronic and paper records in facilities with limited access
  • Encrypting your sensitive data in transit as well as at rest
  • Conducting security audits and vulnerability assessments
  • Establishing strong password and access controls for employees
  • Training our employees on privacy and data security best practices
  • Immediately diagnosing and responding to any suspected compromise of our system

While we take every reasonable step to ensure nothing happens, no system can be guaranteed completely secure. We recommend that clients use strong passwords and contact us immediately when a security problem is suspected.

Disclosure and Sharing of Your Data

We will not sell, rent, or trade your personal or business information. We may use or share the information we collect under these circumstances:

  • With service providers and agents who help us administer order fulfillment, payment processing, delivery, notice of legal issues, and website management operations and who agree to strict confidentiality and other contractual obligations
  • With Schneider Electric and its authorized partners, if necessary, to authenticate products, investigate warranty claims, and compliance documentation
  • With regulatory bodies or law enforcement pursuant to judicial, administrative, or other government regulations, judicial or administrative proceedings, search warrants, subpoenas, litigation, or court orders when permitted by law to disclose such information in our possession, or to protect our legal rights and interests
  • In connection with a proposed or actual reorganization, merger, acquisition, or sale of all or a portion of the assets of Schneider Electric or the business division or operating company by which you are known to be a customer, provided the information you have provided will remain subject to appropriate confidentiality obligations that the receiving party agrees to assume
  • With permission for any other purpose not set forth above

Data Retention

We keep your information only as long as necessary to achieve the purposes in this Privacy Policy, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our rights under our agreements, including this Privacy Policy. Applicable data retention requirements vary depending on the type of information and requirements of law. For instance:

  • Transaction records and legal documents are kept for a minimum of seven (7) years in compliance with generally accepted U.S. accounting principles and compliance requirements
  • Customer service records and communications are kept for up to five (5) years in compliance with generally accepted customer service practices
  • Marketing data (e.g., newsletter subscriptions/opt-ins) are kept until you no longer want us to have it or we no longer need it

When information is no longer necessary, we securely delete it or make it anonymous.

Cookies and Other Tracking Technologies

Our site uses cookies and similar tracking technologies to personalize content, analyze site usage, and improve the user experience. Cookies are small files our site stores on your device to remember preferences and track site usage. We use:

  • Required cookies for site functionality and security
  • Analytics cookies for site tracking and analysis
  • Marketing cookies for advertising (with consent)

Managing cookies: You can manage your cookie preferences via your browser settings. Disabling cookies may impact site functionality. For more details, please see our Cookie Policy.

Your Rights and Choices

We respect your rights in relation to your personal information, and you may have the right, depending on where you are based and applicable law, to:

  • Make a subject access request
  • Ask us to rectify or complete any inaccurate or incomplete information we hold about you
  • Request that we erase or restrict the processing of some or all of your information
  • Object to certain types of processing of your information by us, such as direct marketing
  • Withdraw your consent for us to use your personal data (where we rely on your consent to process such information) at any time
  • Receive a copy of your information so it can be moved to another controller (in a commonly used, machine-readable format, if technically feasible)

Should you wish to exercise your rights under this paragraph, please submit a request by contacting us at [email protected] or +34 (934) 968-4882. We will respond to your request in accordance with the law.

Data Security in Online and Offline Activities

Security is integrated into every aspect of our business, including online purchases and offline legal documents. For online purchases, we use secure payment gateways and SSL encryption to protect financial information. Our flexible payment policy also includes secure bank transfers handled via ACB Song Than Branch (Account number: 234 309 959), limiting risk. Offline, we use secure filing systems for paper documents, limiting access to authorized personnel. Regular audits and compliance checking help ensure that all client data is safeguarded at all times.

Children’s Privacy

All products, services, and websites of PLC, and those offered on the Sites or through other services of PLC, are meant for the use of adults and businesses. PLC does not knowingly collect personal information from anyone under the age of 16. If you are or are responsible for someone under 16 and you think we may have collected their personal information without a parent’s or guardian’s consent, please notify us as soon as possible at [email protected] so we can investigate the matter promptly and remove any such data as necessary.

Third-Party Websites and Links

“PLC Schneider Law Firm” may provide links to third-party websites, services, resources (“Third Party Content”) or social media networks for your convenience and information. These links do not imply support for, sponsorship by, or affiliation with any such third party or entity. Such Third Party Content is not controlled, monitored, maintained, or reviewed by PLC Schneider Law Firm. PLC Schneider Law Firm is not responsible for Third Party Content or data privacy standards and practices of Third Party Content providers. We encourage you to review the privacy policies or statements of all third-party sites that reside outside this domain prior to providing personal information.

Marketing

We may utilize your contact information to disseminate newsletters, industry-specific content, promotional materials, and invitations to webinars or training sessions pertinent to electrical automation, legal compliance, and/or classes or seminars associated with Schneider products. You retain the right to opt out of marketing communications at any time by following the unsubscribe link included in each correspondence or by contacting us at [email protected]. It is important to note that service-related communications and notices (such as order confirmations, notifications of legal rights, or other significant information) are not subject to opt-out provisions, as they are deemed essential for fulfilling our contractual or regulatory obligations.

International Data Transfers

While our principal operations and data storage take place in the United States, some data may be shared with or stored in other locations if necessary to comply with applicable laws around the world, obtain products, or provide technical support. In instances where we transfer personal information outside the U.S., we attempt to implement suitable safeguards regarding the privacy of your information and security measures to protect it in accordance with the law.

Handling Legal Requests

We are sometimes required to cooperate with regulatory authorities, courts, or law enforcement. We may release your information if compelled to do so by law, regulation, subpoena, or court order. We will take reasonable precautions to limit such disclosure to the minimum required under the circumstances and to notify you where permitted under law and regulation. We will always do so consistent with professional legal and ethical standards.

Notification of Data Breach

Should the very unlikely event occur in which your personal information is compromised by a data breach, we have an incident response plan. This includes prompt investigation of the breach, mitigation of damage, and notification to affected individuals and agencies if required by law. Notification will provide details of the breach, the type of information potentially compromised, risks associated with the breach, and suggested measures for use in protecting yourself.

Changes to Our Policies and Procedures

We may update this Privacy Policy periodically in order to account for new developments in our practices, the law, or the industry. The current version will always be posted on our website at https://plcschneider.com/. Substantive changes will be announced on our site, or by email to our clients. We ask that you review this policy from time to time in order to remain aware of any changes we make regarding the protection of your information.

Privacy Questions

If you have questions, concerns, or requests in reference to this Privacy Policy or the personal data we use, then please contact the privacy officer here:

PLC Schneider Law Firm (Hoang Vina Legal Services)
400 Madison Ave Fl 93, New York NY 10017
Phone: (934) 968-4882
Email: [email protected]

We will strive to respond in a transparent and timely manner.

Your California Privacy Rights (CCPA Privacy Statement)

If you are a California resident, you have certain additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect, use, or disclose, and the right to request deletion and/or opt out of us selling your information. To exercise your California privacy rights, please contact us at [email protected]. We do not sell your personal information to third parties.

If you are a California resident you may have certain additional rights under the California Consumer Privacy Act (the “CCPA”), including the right to know what information we collect, use, or disclose about you and the right to request deletion of and/or opt out of our sales of your information. In particular, we do not “sell” your information to third parties within the meaning of the CCPA. To exercise your California consumer rights, please contact us at [email protected].

GDPR Compliance Privacy Statement

While we serve customers primarily in the United States, some customers may use our services and be subject to the European Union’s General Data Protection Regulation (“GDPR”). If you are in the EU or are providing us with information that provides a GDPR right, you have a right to access, correct, delete, and restrict processing of your information, and we process such information under GDPR and offer you clear mechanisms for consent, withdrawal, and complaint. Contact [email protected] for support and questions with respect to GDPR.

Confidentiality of Personal Information Related to Client’s Legal Services

As a law firm consultancy and an equipment dealer, confidentiality underpins everything we do. Every attorney and staff member at PLC Schneider Law Firm is committed to the highest professional standards of client confidentiality and attorney-client privilege. Confidential information that is exchanged with us during consultation about a compliant transaction or regulatory review is protected by law and used only for the purpose of delivering legal advice or generating a regulatory filing.

Use of Data for Legal Services and Regulatory Compliance

We may use your data to verify compliance with U.S. electrical codes, product certifications, and requirements for your industry. These instances include the preparation of legal documents, submittal of records to authorities, or verifying regulatory codes related to an installation. We will limit such use to what is directly required for compliance, and ensure it is secured as noted above.

Limitation of Information Collected/Minimization

We apply data minimisation principles, and only obtain the personal data required to provide our services, meet our legal obligations, or enhance your experience. Information is used only for the purposes described in this policy, and we will not keep data for longer than the timescales allowed by law or business need.

Testimonials and Reviews

With your explicit consent, we may display testimonials and case studies, or report on work progress or outcomes on the Site and in our marketing materials. Publication will be anonymous (or limited to the non-sensitive content) unless you approve otherwise. You may withdraw your consent at any time by reaching out to us on [email protected].

Industry Expertise and Legal Blog

We have a blog sharing information, tips, and commentary about PLCs, sensors, inverters, the U.S. Electrical Codes, and other related legal issues. Interactions on the blog, including comments or questions, may be moderated in order to help ensure your privacy and our compliance with professional standards. Content may be aggregated or anonymized from blog interactions for analytical purposes. For more insights, visit our Legal Blog on Automation and Compliance.

Employee and Vendor Records

As part of normal operations, we gather and use personal data about our employees, contractors, and applicants as we require for human resources, payroll, compliance, and operations purposes. Such data is treated with care and subject to the same legal protections as client data and is only accessible by appropriate personnel.

Filing a Complaint

If you think your privacy rights have been violated, you can file a complaint with us directly at [email protected]. We take all complaints seriously and will promptly investigate those complaints. If you are not happy with our response to your complaint, you may have the right to complain to the relevant regulator as provided by law.

Your Responsibilities

It is your responsibility to provide accurate, current, and complete information to PLC Schneider Law Firm in relation to any engagement or instructions. If you submit information to us on behalf of other persons (for example, your company adheres to strict confidentiality requirements), then you represent and warrant that you have authority to make the submission; you assume full responsibility for informing all persons of this Privacy Policy. Let us know about any changes to your information so that we can keep our records up to date.

Acceptance of Policy / Consent

By accessing our website, using our services, or submitting your information to us, you consent to the terms of this Privacy Policy. We may revise this Privacy Policy in our sole discretion from time to time and we will post any changes here. Your use of the site or services after revisions are made is considered your acceptance of such changes in this Privacy Policy; if you do not agree to the terms of this Privacy Policy do not use the services.

Contact Us Regarding Legal and Compliance Matters

For personalized consultation and guidance regarding electrical automation solutions, legal compliance, or privacy and proprietary issues, the expert team of attorneys at PLC Schneider Law Firm is available to assist. Call us today at (934) 968-4882 or email [email protected] or visit us at 400 Madison Ave Fl 93, New York NY 10017. We offer prompt quotes, professional advice, and deliver genuine Schneider products-always with proper compliance to the law-for peace of mind that you and your projects are safe and secure. For more ways to reach us, please visit our Contact PLC Schneider Law Firm page.